Equipped 4×4 FAQ

Rentals

Are your vehicle’s pet friendly? We wouldn’t want Snoopy to get car sick however we do allow registered aid animals such as guide dogs on request.
Must I have a credit card to rent with you? Yes you will need to have a Visa or MasterCard credit card in order for us to place a hold for any security deposits on the day of collection.
Do you accept Diners of American Express credit cards? We do not accept Diners or American express credit cards, we only accept Visa or MasterCard credit cards.
How do we pay for our rental? We require a 25% payment to confirm any rental. The 75% balance must be paid two weeks/14 days prior to collection of the vehicle. If you book your vehicle less than two weeks prior to collection we require the full amount to confirm it.
Why am I calculating 9 days but you are charging/quoting me 10 days? We charge per calendar day meaning each date is a full days charge.
Do you provide hotel and airport transfers? We will pick you up and drop you off free of charge from Hosea Kutako, O.R Tambo and Cape Town International airport, we also offer free transfers from any Hotel, lodge or accommodation within 25km’s of our Windhoek, Cape Town and Johannesburg offices. If your accommodation is more than 25km’s away we will be able to offer you a Transfer at R400.00 each.
What is you minimum rental age? 21 years of age.
What is the minimum rental period? 7 days is our minimum but exceptions can be made on request.

Geographical

Where are we allowed to go? We allow travel in South Africa, Namibia, Botswana, Zimbabwe (South of Victoria Falls/ Harare), Zambia (South of Livingstone) and Mozambique (South of Vilanculos) Please see below for more information.

Equipment

Will we be supplied with towels, sleeping bags, etc? Please kindly see the full equipment list sent with your quotation or when selecting the vehicle type on our website.
Does the vehicle have a towbar? We do not permit towing.
Does the vehicle have a snorkel? Some vehicles do but this is for the airflow, our vehicles haven’t gone for swimming lessons yet!