African Explorer
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SUVs and LDVs FAQ

Equipment

Do your LDVs have long range fuel tanks? Our BT50, Nissan and Toyota Double cabs and single cabs have long range fuel tanks.
Do you SUVs have dual batteries? None of these vehicles have two batteries.
Do any of your SUVs have built in GPS systems? Our Renault Duster’s have them built in.
Do any of your SUVs have seven seats? Yes our Nissan X-Trail AT and MT have seven seats as well as our Toyota Fortuner’s.
Can we rent a fridge with our vehicle? Unfortunately these vehicles are not equipped to operate our fridges; we suggest you go to any major store and purchase a cooler box that can be plugged into a cigarette lighter port.
Does the vehicle have a towbar? We only permit towing on our Toyota Fortuner 4×4 vehicles and a towing disclaimer form will need to be signed.
Can we have an extra spare wheel? Unfortunately this is not an option.

Rental

Are your vehicles pet friendly? We wouldn’t want Snoopy to get car sick however we do allow registered aid animals such as guide dogs on request.
Must I have a credit card to rent with you? Yes you will need to have a Visa or MasterCard credit card in order for us to place a hold for any security deposits on the day of collection.
Do you accept Diners or American Express credit cards? We do not accept Diners or American express credit cards, we only accept Visa or MasterCard credit cards.
Why am I calculating 9 days but you are charging/quoting 10 days? We charge per calendar day meaning each date is a full days charge.
Do you provide hotel and airport transfers? We will pick you up and drop you off free of charge from Hosea Kutako, O.R Tambo and Cape Town International airport, we also offer free transfers from any Hotel, lodge or accommodation within 25km’s of our Windhoek, Cape Town and Johannesburg offices. If your accommodation is more than 25km’s away we will be able to offer you a Transfer at R400.00 each.
What’s the driver’s minimum rental age? 21 years of age.
What is the minimum rental period? 3 days is our minimum rental period.
How do we pay for our rental? We require a 25% payment to confirm any rental. The 75% balance must be paid two weeks/14 days prior to collection of the vehicle. If you book your vehicle less than two weeks prior to collection we require the full amount to confirm it.

Geographical

Where are we allowed to go? We allow travel in South Africa, Namibia, Botswana, Zimbabwe (South of Victoria Falls/ Harare), Zambia (South of Livingstone) and Mozambique (South of Vilanculos). Please see below for more information.